People walking near the glass facade of Berlin Hauptbahnhof station
By Rail

Berlin Hbf station guide

Berlin Hbf station guide: platforms, luggage storage, food, connections and tips for changing trains.

By the Viamo editorial team · Editor Terje Moy · Last updated July 2026 · 5 min read

Berlin Hauptbahnhof is one of the most architecturally striking stations in Europe: a glass tower crossed by two sets of tracks at right angles, one running east-west at street level and one running north-south on an elevated deck above it. Opened in 2006, it replaced several older Berlin termini and can feel disorientating on a first visit simply because of its vertical scale. Here's how it actually works.

The five-level layout

Berlin Hauptbahnhof is built on five main levels, stacked vertically rather than spread across a single floor. At the top, on an elevated deck, sit the north-south platforms (levels for the Nord-Süd tunnel line), used mainly by long-distance ICE and IC services heading to or from Hamburg, Munich and destinations north and south. Below the main street-level concourse — which houses shops, ticket offices and the main entrances — sits the east-west platform level, one storey underground, used by regional trains and some long-distance services heading toward Hannover and the west, or Warsaw and the east. Further below still are two levels of the Berlin U-Bahn and S-Bahn. Lifts and escalators run through the full height of the glass tower connecting all of them, and it is genuinely worth pausing at the main concourse to check the departure board for your specific level before heading toward what might be the wrong set of platforms entirely.

North-south and east-west platforms are not interchangeable. A train to Hamburg and a train to Warsaw can depart from levels that are several floors apart. Always check both the platform number and the level shown on the departure board — don't assume, and allow extra time if you're changing between the two.

The glass tower and the view

The building's signature feature is its soaring glass roof and the exposed structure of girders and escalators that make the different levels visible from almost anywhere inside — a deliberate design choice that makes the station feel open and easy to survey, even if the vertical navigation itself takes some getting used to. It's worth a moment simply to look up when you arrive; the crossing of the two rail levels through the glass structure is considered one of modern Germany's notable pieces of infrastructure architecture.

Luggage storage

Coin- and card-operated lockers are available at Berlin Hauptbahnhof in a range of sizes, generally located on the lower shopping levels rather than directly on the platforms. As one of Germany's busiest stations, lockers can fill up at peak times, particularly around large public holidays or events, so it's sensible not to leave locker-hunting until the last minute if you have a specific train to catch. See our broader guide to left luggage at train stations for what to expect generally across European stations.

Food and shopping

The station has an extensive range of shops and food outlets across its levels, including a supermarket, bakeries, and various German and international food chains — enough to put together a decent meal for a long-distance ICE journey, since most German long-distance trains have on-board catering but travellers often prefer to bring their own food. Shops here also benefit from Germany's exemption allowing station retail to open on Sundays, when most regular shops across the country are closed, making Berlin Hauptbahnhof a genuinely useful stop for essentials outside normal hours.

Changing trains

Because of the vertical layout, changing trains at Berlin Hauptbahnhof takes longer than the platform-to-platform distance alone might suggest — factor in time to find the right level, not just the right platform number. If you're travelling on to other major German cities, this station is the natural starting point for routes such as Berlin to Hamburg, Berlin to Cologne and the cross-border Berlin to Prague service. For the wider national network, see our guide to Germany by train.

The S-Bahn cross and city connections

Beneath the mainline platforms, Berlin's S-Bahn (suburban rail) and U-Bahn (metro) lines cross through the lower levels of the building, giving direct access into the city without needing to exit the station. The S-Bahn in particular runs the length of the east-west axis through central Berlin, making it straightforward to reach destinations like Alexanderplatz, Friedrichstraße or Zoologischer Garten in well under 15 minutes without needing a taxi or separate ticket purchase beyond a standard Berlin transport ticket. See our guides to Berlin airport transfers and Berlin public transport for how the wider network fits together.

Accessibility

As a station built in the 2000s, Berlin Hauptbahnhof has step-free access via lifts to every level, and these lifts are generally reliable, though at a station this large it's worth allowing extra time in case of maintenance closures on a specific lift, since the alternative route may add a genuine detour. Deutsche Bahn offers mobility assistance booked in advance for boarding, and staff are stationed at key points during operating hours to help with wayfinding.

A few quirks worth knowing

Frequently asked questions

Why does Berlin Hauptbahnhof have two sets of platforms?

The station was built as a crossing point for two rail axes: one running north-south on an elevated deck, and one running east-west one level below the main concourse. They serve different destinations and are on different physical levels of the building.

How do I know which level my platform is on?

Check the departure board at the main concourse, which shows both the platform number and the level (upper deck for north-south, lower level for east-west). Don't assume — the two are not adjacent.

Can I get to central Berlin directly from the station?

Yes. S-Bahn and U-Bahn lines run through the lower levels of the building, connecting to Alexanderplatz, Friedrichstraße and other central points in under 15 minutes.

Is luggage storage available at Berlin Hauptbahnhof?

Yes, coin- and card-operated lockers in various sizes are available on the lower shopping levels, though they can fill up at busy times.

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